Issues FAQ

When things go really wrong, we are here to help! For common issues specific to Kontakt, look also at the special Capsule FAQ.

I’m using SINE Player in FL Studio and experiencing horrible performance issues. What now?

Our tests have found that a few additional clicks in FL Studio can solve performance issues. Make sure you’re using a fixed buffer size and that the option ‘Align tick lengths’ is checked. More info here: https://www.image-line.com/support/flstudio_online_manual/html/app_plugin.htm
We are investigating performance issues with FL Studio at this time and suggest that until we can give a definitive recommendation you use a different sequencer or use SINE Player with Vienna Ensemble Pro.

I have merged a mic position and it is not loading into RAM

This is a rare issue we are tracking - simply restart SINE Player and it will load.

When I play, faders are moving/panning changes/paranormal activity is seen?

When unexplained things like this happen, you most likely have a MIDI device in your system that sends rogue MIDI CCs. Try disconnecting all devices one after another to see which might be causing this. There are also some MIDI keyboards that send additional CC messages.

Make sure that your MIDI keyboard only sends note name and velocity.

Kontakt's automation section shows you which CCs are coming in, so it should allow you to trace the CC that's responsible.
Capsule's Controller Table shows you which CC is assigned to which function.

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