Issues FAQ

When things go really wrong, we are here to help! For common issues, look here and also at the special Capsule FAQ.

When I play, faders are moving/panning changes/paranormal activity is seen?

When unexplained things like this happen, you most likely have a MIDI device in your system that sends rogue MIDI CCs. Try disconnecting all devices one after another to see which might be causing this. There are also some MIDI keyboards that send additional CC messages.

Make sure that your MIDI keyboard only sends note name and velocity.

Kontakt's automation section shows you which CCs are coming in, so it should allow you to trace the CC that's responsible.
Capsule's Controller Table shows you which CC is assigned to which function.

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